Effective Date: 05 June 2020
At PlusSmileA, we strive to provide high-quality applications and services that enhance your daily life. This Refund Policy explains the conditions under which refunds may be issued for our subscription-based and digital services.
1. General Refund Policy
- Refunds are only applicable to eligible purchases made through official platforms (e.g., App Store, Google Play, or our official website).
- We do not sell physical products; we only provide digital services and subscriptions.
- Refund requests must be made within the applicable refund period, as outlined in the respective product's terms and conditions.
2. Subscription-Based Services
- Users may cancel their subscription at any time; however, cancellations do not guarantee a refund.
- If a refund is approved, it will be processed based on the remaining unused portion of the subscription.
- Automatic renewals can be turned off through the platform from which the purchase was made.
3. One-Time Purchases and Digital Services
- Refunds for one-time payments are generally not provided unless explicitly stated in the terms of the specific service or product used.
- In cases where refunds are applicable, requests must be submitted within the designated refund period.
- Proof of purchase may be required for refund processing.
4. Non-Refundable Items
- Digital services and subscriptions are generally non-refundable.
- Promotional discounts, trial versions, or free trials that convert into subscriptions are non-refundable.
- Any third-party fees incurred during the purchase process are not eligible for refunds.
5. Refund Process
- To request a refund, contact our support team at 📧 plus.co.infinity@gmail.com with the transaction details and reason for the request.
- Refund approvals are subject to our verification process and the specific terms of the service used.
- If approved, refunds will be processed within 5-7 business days and credited to your account.
6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be updated on our official website and communicated as necessary.
7. Contact Us
For any refund-related inquiries, please contact us at: 📧 plus.co.infinity@gmail.com
